26 Are We Doing What We Said We Would Do? The Evolution of Evaluation at SFU Career & Volunteer Services

PRESENTATION OVERVIEW FROM CONFERENCE PROGRAM

Tony Botelho, Penny Freno & Jocelyn Loi, Simon Fraser University

We all believe we are doing good work but what evidence do we use to back this up? In the current era of shrinking budgets and greater calls for accountability from governments and society at large, it’s no longer good enough to trust in the inherent goodness of our efforts. In this session, staff from SFU Career and Volunteer Services will discuss their journey on the road to embracing a culture of evaluation while sharing the tools and reports that have been developed along the way.

KEY WORDS

  • Evaluation
  • Impact
  • Assessment
  • Infographics
  • Post-pre assessment
  • Minute essay

 

BIO

Tony Botelho, Simon Fraser University
Tony is the Director of Career and Volunteer Services at Simon Fraser University. Tony received the Rob Shea Research Award from CACEE in 2014 for his research on the role of career education in the contemporary university environment. He is also a previous recipient of the CAFCE Service Award from his time in co-operative education. He has never owned a duck.

Penny Freno, Simon Fraser University
Penny Freno, MA, HNCP, is the Career Account Manager for the Faculty of Arts and Social Sciences with SFU Career and Volunteer Services. She has the privilege of supporting undergraduate, graduate students and young alumni from around the world to find answers within themselves to their career- life questions. Penny currently co-chairs the CACEE Research Committee.

Jocelyn Loi, Simon Fraser University
Jocelyn is the Career Account Manager for Employer Relations and Campus Recruitment with SFU Career & Volunteer Services. She has 15+ years of experience collaborating with youth and university students on their career and academic development. She also leads the collection and analysis of statistics and evaluation for the department.

 

LINK TO PRESENTATION

Click here to view presentation.

 

SUMMARY

Overview

Staff from SFU Career and Volunteer Services discussed their journey on the road to embracing a culture of evaluation and shared some of the tools and reports that have been developed along the way. Specific items shared/discussed were: Infographic reporting of usage data; Pre-post evaluation methodology; and Minute essay evaluation methodology. 

Key Findings

Proper evaluation of our services is critical to the growth and credibility of our field and this evaluation need not be as complicated or time consuming as some might imagine. 

Next Steps

Continue with improvements of current practices and with exploring other ways to measure impact of work. 

Implications for Career Education

In the current era of shrinking budgets and greater calls for accountability from governments and society at large, it’s no longer good enough to trust in the inherent goodness of our efforts. We need to all become better at explaining the value of our services and in highlighting what we believe needs highlighting. 

Comments are closed.